What Our Customers Are Saying...

Westminster Bookstore has grown by leaps and bounds in the past few years. We know that this is due to the blessing of our Lord and the help of our wonderful customers who have spread the word about our store. Here is a sampling of what they have been saying about us...

Rate Our Service! - Leave anonymous feedback on your customer experience with www.wtsbooks.com at www.cuge.org (a non-profit consumer information service). Check our cugerank (enter www.wtsbooks.com). Or send us feedback directly.

Westminster Bookstore Customer Comments:

Dear servants of GOD in CHRIST at wtsbooks, I can only add my voice to the chorus of praise and thanks for all of you at wtsbooks. Every aspect of wtsbooks with which I have experienced is excellent, from the beautiful, totally friendly and accessible website, the extremely reasonable cost of books and shipping, the ordering process, through the packaging, shipping and delivery of books, an honor to you all and glory to the GOD you serve. Thank you all. By the grace of GOD alone in His Beloved Son Jesus and all to His glory alone, J.V. via email

Just wanted to encourage you for the excellent job you're doing. I recently purchased 5 books and was very satisfied. Your website is easily navigated and graphically pleasing, and the books arrived super-fast (arrived on second business day). Thanks for working hard as unto the Lord! (Colossians 3:23-24) - A.C. via email

I just wanted to let you know that every time I've ordered from your website, I've received the books within a few days of ordering! I always check with WTS first to see if you have the books I'm looking for because of your GREAT service, low prices and excellently LOW shipping costs! Just recently, I placed a large order with Micah in Customer Service for ESV study Bibles and we received everything exactly as ordered! Micah was very pleasant to speak to on the telephone and helpful as well. Thank you for carrying such quality books! - Office Coordinator, Spring Valley Presbyterian Church

I would like to thank Westminster Bookstore for this order. I was anxious to receive my new bible and the book by R.C Sproul and although it was delayed by the long weekend it was well worth the wait. Just to let you know, the box itself was damaged - compressed on one side with the corner split open with a 2-inch gash. I was at work when it arrived and had asked my son to check the front door for any packages and when he said the box was damaged my heart paused... I couldn't wait to get home today and upon inspection found the books undamaged - all because of the diligent and thoughtful packaging you folks took the time and effort to employ. I can't thank you enough for protecting my books - seeing to it that it gets to me in good order is the best customer service that anyone could render. Thank you, Thank you and Thank you from the bottom of my heart ! You folks have just added Happiness to the Joy I already have. Your hard work is a glory to the Father you serve! - B. N. by email

Just ordered for the first time (Iain M. Duguid - Numbers) and it was very easy to shop on-line. Great website, great prices (book was cheaper than ___) and great rate on postage. Found a new place to purchase our reformed books. - J. M., Bluffton, SC

Westminster Bookstore is the best. Period. No other bookstore has the same level of courtesy and service as you guys. Mark thanks for your help with my order it came in the next day. I will recommend this bookstore to all of my friends and family. - E. A., New York

I have enjoyed my transactions with wtsbooks, the flat rate shipping is a plus. Since I'm new to the Reformed Faith, they have the selection I'm looking for, and the prices are great. They also carry two classics, Our Reasonable Faith and Principles of Sacred Theology, which are hard to find, let alone new. - J. B., by email

I would like to say that you guys there at Westminster Books far surpass good in customer service, to outstanding! I'm always amazed at how quickly I receive my books when I order them, by the way my order arrived this morning..thank you!! I will continue to spread the word about you guys there at Westminster, I just cannot say enough about how incredible your prices and service are. More importantly how the items that you sell are full of solid doctrine. I really appreciate you guys and look forward to more books from my friends at Westminster Bookstore! - Ron R. (by email)

I just wanted to write and let you know what a joy it is to search and order from your website. Your service is fantastic and your shipping beyond reasonable. Your website is so easy to navigate and the amount of information given to help you make a reasonable choice about your books of interest is invaluable. I just wanted to write and say thanks. I just received my new order yesterday and am anxious to begin reading my new (one of them) book. - D. T., Chesapeake, VA

You guys are simply great! Your reviews are timely and trusted. Your selection, prices, and service are superb. I wish I would have found you years ago! Keep up the excellent work. - T. M., Elder, Summit Park Bible Church, Anacortes, WA

What a privilege it has been to be able to use WTS Bookstore for the last four years as the primary source of books for our church bookstore. Not only do you have a well-rounded selection of the most current and best reformed books, we can always rely on you for personal, prompt and complete service. The website is easy to use; your prices are competitive; the cost of shipping is unbeatable; and we have found your book reviews especially thoughtful and helpful. Working with you these last four years has been an absolute pleasure! - C. C., manager of a church bookstore in Billings, Montana

I just wanted to tell you that you guys are amazing! I just placed my order yesterday and was wondering whether I'd receive it in time to have on hand Sunday morning (not because of you but because of the delivery) and I my order arrived today. Thank you so much for the way you serve us all throughout the year. - T. B., church secretary, Millersville, PA

The service I have received at WTS bookstore has been unbelievable. The accuracy and speed of delivery is better than any other Christian company I have ever ordered from. I wanted to encourage the entire staff to keep up the great work! - Pastor C. K.

I just have to tell you how impressed I am with your web site, and the resources you offer on it. I "discovered it" a couple of months ago, and I'm repeatedly amazed at the quality of your web site production for one (Trinet really seems to know what they're doing), and at your prices! And the completeness of your book catalog for reformed resources is very welcome. Anyway, just a note to say I'm glad I found you all. By the way, I am not a pastor or seminary student, and it's nice to have substantive theological resources available to the public at great prices. D. S., Lititz, PA

Thank you all -- you are absolutely the best -- the "gold standard" in every area. We, your customers, are most satisfied, and our God is most glorified! To paraphrase the mission statement of Desiring God just a little!! Sincere thanks and appreciation.

P.S. Your new website is terrific! - S.G., via email

I always recommend your site to whoever I can! Why? Because your store combines theologically sound material with excellent prices and a bargain shipping price too! That is a great combination! I don't think I've ever had an order I was unhappy with, and I've almost always received my orders in under a week. Keep up the good work - it is a help to the work of the kingdom! - D.V., Pastor, Roselle, IL

I just want to praise the quality of your packing. You do a wonderful job -- books have always arrived in pristine condition. - R.K.S., Seminole, FL

I just wanted to say that I am constantly amazed at the outstanding service and quick turnaround time on orders from wtsbooks.com. It is always a delight to do business with you, in all aspects from the ease of use of your web site to the customer service to the range of books, etc. Thank you for all you do. - S. S., via email

Just to encourage you -- THANKS for your excellent prices; prompt service; and quality packaging. The books always arrive in superb condition!!! - R. G., Levittown, NY

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