Return Policy

Our aim is that you will be satisfied with your Westminster Bookstore purchase. If at any time you receive product from us that is damaged or defective, please contact us as soon as possible. Please do not make any returns without contacting us first.

For defective Crossway ESV Bibles: Please contact Crossway directly at 1-800-543-1659 for replacement.

If you decide that you simply do not want an item that you purchased, you may return it within 30 days of purchase if it is in "good as new," resellable condition. You must contact us first to receive a return authorization. We regret that we cannot issue refunds for software, music, or other media if the original seal has been opened. No refunds are issued on Westminster Media items (unless defective or damaged in shipping). Cost of shipping (both from us to you and your return shipping to us) can not be refunded.

Your return authorization email will contain complete instructions for how to return the item(s).

Note on ESV Calfskin Leather Bibles: Returned non-defective calfskin leather ESV Bibles that have been opened (i.e., shrinkwrap removed) are subject to a 20% restocking fee. We know that you and all our customers expect these premium Bibles to be new and unopened when received. Therefore it is necessary for us to discount opened calfskin Bibles, necessitating this restocking charge. Defective calfskin leather ESV Bibles should be reported to Crossway (call 1-800-543-1659) for free replacement.