Now Shipping to Singapore
The Westminster Bookstore exists to serve the church through curating and distributing the best biblically faithful books as a ministry of Westminster Theological Seminary. Since 2003, we’ve shipped millions of books and Bibles throughout the United States and Canada, and it has long been our prayerful ambition to extend our distribution internationally. As of November 2026 we are pleased to announce that we are now shipping direct to customers in Singapore.
To make this news even sweeter, an anonymous donor has generously given $25,000 to provide free shipping on all Singapore orders while funds last. By lowering shipping costs, we pray this gift will help strengthen the church and advance the gospel throughout Singapore and beyond.
FAQ
Do you ship to Singapore?
Yes. We ship to Singapore from the United States.
Do I need to do anything to receive free shipping?
No. If you are shopping from Singapore, the shipping option at checkout will be free due to a generous donation in November 2026 that is providing free shipping on all orders to Singapore while funds last.
What currency are prices in?
Prices for Singapore customers are shown in Singapore dollars (SGD). Shipping and any other charges are shown before you complete checkout.
How long does delivery take?
We usually dispatch orders within 1–2 business days. Delivery typically takes 10–15 business days after dispatch. This is an estimate, not a guarantee. Customs clearance or public holidays can add a few days.
Will I pay customs duty or GST on delivery?
Your order ships Delivered Duty Paid (DDP), so you shouldn’t be asked to pay customs duty or GST when your parcel arrives.
Printed books generally have no Singapore import duty. For orders within Singapore’s current import GST relief of S$400 (the value of the goods plus shipping and insurance), GST is typically not collected at the border.
If a carrier does ask you to pay a charge, please email us at support@wtsbooks.com before paying, and we’ll sort it out.
Is there an order limit?
Yes. Each order to Singapore must be S$350 or less (item total). This keeps your order, including shipping and insurance, within our carrier’s S$400 limit and Singapore’s S$400 import GST relief threshold.
If you’d like several titles, please put them in one order rather than placing separate orders to the same address. Singapore Customs may add together parcels from the same sender to the same person that travel on the same flight.
Can I track my order?
Yes. We’ll send you a DHL tracking number that starts with GM. You can track it on DHL’s website. Tracking updates are milestone-only, so they can look sparse, especially while the parcel is in the air. After the parcel is handed over for final delivery, a second local tracking number may appear.
Who delivers my parcel?
We ship from the United States with DHL eCommerce International Direct (Delivered Duty Paid). Final delivery is made by a local delivery partner in Singapore.
What is your return policy?
We want you to love every book. If your order arrives damaged, misprinted or isn’t what you ordered, email us at support@wtsbooks.com within 6 months of delivery with a photo, and we’ll send a replacement or a full refund, including shipping. In most cases you won’t need to send the item back. If we replace or refund a damaged, misprinted, or incorrect item, the refund includes shipping.
Changed your mind? You can return unused items in their original condition within 30 days of delivery. Please contact us first (at support@wtsbooks.com) for a return address and RMA Number. You cover the return postage (we suggest a tracked service), and we’ll refund the price of the items once they reach us. Original shipping fees aren’t refunded on change-of-mind returns.
Refunds go back to your original payment method within 10–14 business days of approval. Nothing in this policy limits your rights under Singapore consumer law.
What if my item arrives damaged or wrong?
If your order arrives damaged, misprinted, or isn’t what you ordered, email us at support@wtsbooks.com within 6 months of delivery with a photo. We’ll send a replacement or a full refund, including shipping.
How do you handle my personal data?
We collect your name, email, phone number, shipping and billing address, order details and payment information so we can process and deliver your order, send order updates, handle returns and support, and meet legal and tax requirements. With your consent, we may also send marketing emails, which you can unsubscribe from at any time.
We share your information only with service providers who help us run the store, such as payment processors, our fulfillment partner and shipping carriers (including DHL), as needed to deliver your order. Your data is stored and processed in the United States and other countries, and we require our providers to protect it to a standard comparable to Singapore’s Personal Data Protection Act (PDPA).
We keep personal data only as long as needed for these purposes or required by law. You can ask to access or correct your personal data, or withdraw your consent to marketing, by emailing our data protection contact at support@wtsbooks.com. We’ll respond within 30 days. If you have a concern we can’t resolve, you may contact Singapore’s Personal Data Protection Commission.
How do I contact you?
For orders, shipping, and returns, email support@wtsbooks.com.
For questions about your personal data, or to ask to access or correct it, email support@wtsbooks.com. We’ll respond within 30 days.
